Hardware and Software
How reliable is the hardware against the harsh environment in the field? Dust-Resistant? Waterproof?
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Additionally, supervisors, managers and/or deployment responsibles can have access to a dedicated portal providing an array of operations (export/import courses, export/import course grades, push new contents), and rapidly gather information including performance metrics of their deployment like usage statistics, storage, etc. We call this the Device Management System.
Synchronization
Do you synchronize data and content between the cloud server and the Beekee server?
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A: It all depends on the usage scenario. As the devices can be taken to different locations, synchronization can be done on demand where there is access to wired Internet. On the other hand, if a device is used to relieve an Internet access in a location (a fast, local data proxy) and the device is permanently connected to the Internet, synchronizations can also be scheduled to happen daily/weekly/monthly.
Connectivity
Is the IP address used to access the system or a local DNS?
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A: The Beekee devices support dual band 802.11ac WiFi protocols: 2.4 GHz (max. transfer speed of 58.3 Mbps) and 5 GHz (max. transfer speed of 114 Mbps), and gigabit Ethernet (max. transfer speed 943 Mbps)
Content
How is the content in the content server updated?
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A: The size of the files to be synchronized can be controlled to avoid common issues such a low storage and attempting to transfer too large files. If needed, it is also possible to enable and use USB drives to transfer files.
Operational, Reporting and Support
What is the technical level support required to ensure the technology is running smoothly in the field where Beekee is implemented?
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